Return Information and Refunds

What is evga.computer-parts-store.com Return Policy?

You may return most products purchased. Most items can be returned with 1 month of receiving the item. However we are not the initial seller therefore you must contact and/or consult the main sellers terms for returns individually.

Requirements to get a 100 % refund

In most cases these are the requirements to get a 100 % refund.

  • Items have to be in new condition
  • Items need to be returned with all original packaging and accessories
  • Media items (for instance, movies, music, video games, and software) must be unopened and still inside their plastic wrap
  • Musical instruments, televisions, and consumer electronics must have a UPC or serial number
  • Shoes and clothing must be unworn

UPS Pickups

As soon as you request a UPS pickup, UPS will send a driver to your address with the shipping label within 1-5 working days. Make sure you've described the defect, damage, or error and include that with the returned package. In the event the original packaging is still available, return an item in this packaging. To help avoid complications with the pickup, remove any used shipping labels which might be still on the box.

    Notes:
  • For additional info about UPS pickups, visit UPS.com.
  • The price of return shipping could be deducted out of your refund.

Cancel Pickup Request

After the UPS pickup has been requested, you cannot cancel that request until after the first pickup attempt has been made. UPS will make up to three pickup attempts. After the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure you have your tracking number handy.


HydraCart.com The future of shopping on-line.